FAQs
PAYMENT
You can make payments securely via PayPal or Direct Deposit.
SHIPPING
We use Australia Post, for regular, express and registered shipping in Australia and worldwide.
Within Australia
Regular shipping within Australia is $10.00 AUD (flat rate). If you would like to receive your items a little quicker, please contact us before you place your order. We will send your items express post for a small, additional fee.
Please allow 4-6 business days for delivery to metropolitan areas, and 7-10 business days for delivery outside of metropolitan areas.
International
If you are placing an international order, please allow 10-14 days for your items to reach your home.
If your delivery hasn’t arrived within the expected time, please contact us and we will do our best to follow up on your order.
REFUNDS
We want you to love what you have ordered! If you are unhappy with the quality of the items that you have purchased, we will offer you a full refund.
Please keep in mind the following:
Please contact us as soon as possible to let us know you would like a refund
The item(s) must be received back within 10 days
The customer must cover the cost of return postage